Purchaser is to read all product descriptions in full before purchasing. If the purchaser has any questions they are to contact us prior to purchasing.
All prices are in Australian Dollars.
Goods and Service Tax (GST)
The price is inclusive of GST.
Our store currently accepts PayPal and Afterpay as payment methods. Your financial information is stored on their websites and not ours. We do not have access to this.
Cancellation of order/s
Any orders that have not yet been shipped can be cancelled. Please contact us to organise this.
Shipping and handling
Shipping is available to Australian residents only. If you reside outside of these countries and wish to purchase please contact us. Postage will be additional.
Orders are packaged and shipped within three (3) business days of ordering.
Orders will be sent to the address listed on the website order form. Please ensure this is correct. If ordering multiple books for family and friends, they will be sent to the address on the order, not to several different addresses.
Items are currently posted through Australia Post as letters or parcels depending on size.
Unfortunately no notes can be left for Australia Post as to where your order will be left.
Registered post can be purchased in your order at an additional cost of $4 (Australia Post current charge). No responsibility will be taken by Recipe Creations Pty Ltd for lost packages. Purchasing registered post is recommended.
Damaged goods received
If damaged good are received please send an email within 24 hours with photos. Damaged items will be replaced if there is sufficient stock to do so or the order will be refunded. Damaged items to be disposed of by purchaser. They do not need to be returned.
As per the Australian Consumer Law, we are not required to provide a refund or replacement due to change your mind. However, you can choose a refund or exchange under certain circumstances.
These are when the product:
- is unsafe
- is significantly different from the description
- doesn’t do what we said it would
- has a problem that would have stopped you from buying the item had you known about it
If you are unhappy with your purchase please feel free to get in touch to discuss in more detail.
Please see our Terms and Conditions Policy here